Kenu

Hey everyone, The first ECL season on PS4 is completed and we would like to thank everyone who participated in making it as interesting of a season as it was! We are currently working on improving the experience for everyone before we head into the next season. Midway through the last season, we came up with an idea of collecting feedback anonymously in one central place, to encourage you to give us your impressions, opinions and suggestions without having to fear some sort of community 'backlash'. Discussions on the forums can heat up from time to time, with very different opinions on different questions, which is not necessarily a bad thing. Sometimes it makes it hard to follow though, and we also understand that some of you simply do not have the time or passion to jump into these discussions. That's why we decided to take a more analytical approach, which also makes it easier for us staff members to keep track of what you - the community - really value. This feedback process will later include a general survey, but for now, we have created the following tool: New Feedback user account We have created a new user account called @Feedback which will be administrated by @gzell60. He will take care of all the submissions and add them to an Excel workbook, to evaluate your input accordingly. To give you an impression, here are a few things we take a look at: - Input per category (will be explained below) for priority reasons - Status tracking (all feedback will be evaluated by our staff, and we will also keep track of what has been implemented) - Participation rate So, how do you submit your feedback? Simply create a new private message, use the PM title to add a category, and send it to @Feedback. Choose one of the 3 categories: - ECL: All suggestions regarding the ECL tournament (e.g. format, rules…) - Website: All suggestions regarding the NHLGamer.com website (e.g. layout, features…) - Community: All suggestions regarding the community (e.g. staff, community interaction) Please note: We are bringing back the individual stats, so there is no need to make requests on that. We love them as much as you do. Here are a few hints on what your submission should look like: - Make your point, but keep it brief! Do not cover multiple topics in one message. Feel free to write as much as you want, but stick to one topic per message. - If you want to suggest a rule change, please copy the existing quote from the rulebook (click here for season 1 rules) and then highlight the change. - If you are missing a website feature, describe it as good as possible or give examples from other sites. - If you want to give the staff advice, please stay objective and do not attack anyone. ‘I did not like how rules were changed while the last tournament was in progess’ is excellent feedback, while ‘xxx sucks and should be banned’ is not and will also not be tolerated. You can submit as much feedback as you like, and whenever you want. Just make sure you ALWAYS send a new private message, and adjust the PM title accordingly. Please note that we mean a completely new private message - not a reply to your previous message. Why? We're expecting a lot of feedback and we don't want to miss any due to them being lost in processed threads. During the evaluation, your answers and suggestions will be separated from your username, which means all opinions are weighed equal and worth the same. Please use this chance whenever you feel the need to, it is very important to us. NHLGamer would not exist without every single one of you, and we rely on you to make it an even better place! On behalf of the NHL Gamer staff,