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  • How to report disconnected games

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    To report matches that were disconnected at some point during a game, the winning team uses the manual reporting tool to report general game stats and the own team's individual player stats and events. After this is submitted, the away team must report their team's individual player stats and events by completing the match report from within the API reporting tool.

    The manual reporting tool can be accessed by selecting “Team tools” -> “Add match (EA API)”, then selecting the “Click here to use the manual tool”, as shown below:

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    Step-by-step manual tool instructions:

    1.       Select the game that you want to add stats to by clicking on “Add stats  from DNF Game”. By pressing this button for the first part it will add the first part of the game from the API.

    2.       Click “Add stats from DNF game” button again.

    3.       Now press the Add stats button for the 2nd part of the game. This will add the 2nd part of the stats to the stats that you already imported. So, if the shots were 5 in the first part and 6 in the second, the shots will now say 11. If there were more than two parts, you repeat this until you added all parts.

    4.       At this point you should pretty much have everything automatically input similarly to if you were adding a regular game from the API.

    5.       You can correct any errors, remove any stats that didn't actually happen (if for example the game was continued and the goals from the first part of the game were added to the 2nd game for convenience, you need to remove the doubled stats).

    Submit and you are done.

     

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