Important Notice: Connection Issue After NHL 25 Update

Hey Everyone,

The issue has been reported to EA, as well as the fact that the Grudge Match bug seems to be back.

Something to try if you are having this problem where you get booted from the session:

“Generally I suggest that ALL players shut down the game, then hardboot their consoles. Press and hold down the power button while the console is on until the console fully shuts down. Wait 30-60 seconds with the console fully shutdown. Then power the console back on. Boot the game and try again.”

I dont think everything of this mention gonna work, because its random sometimes you get kicked sometimes dont. Its like everything in this game - its random problems. No matter what you do. I dont agree with psn id change or ea account. It can cause lot of problems, like need of buying new game or get banned by ea. So be caution , better dont do nothing  reboot game and try again, there is no reason to reboot console because its game problem not ps5.

Edited Monday at 11:25 AM by saaggssy

1 hour ago, saaggssy said:

I dont think everything of this mention gonna work, because its random sometimes you get kicked sometimes dont. Its like everything in this game - its random problems. No matter what you do. I dont agree with psn id change or ea account. It can cause lot of problems, like need of buying new game or get banned by ea. So be caution , better dont do nothing  reboot game and try again, there is no reason to reboot console because its game problem not ps5.

Yep, of course, nobody should have to buy a new game or PS+ for another account because of this. The procedure is suggested for those who can do so without causing too much extra headache.

While you may be right about the rebooting etc not working, there are absolutely benefits to rebooting devices. These steps are taken to clear the cache where the game stores things, as the hypothesis is that this stored cache is the cause of the problem.